Delivery Cost and Information
PBT, our courier company specialises in fast, convenient and trouble-free freight movement throughout New Zealand. They do this by being the best in the business at Delivery in Full on Time Undamaged (DIFOTU)
PBT is approved under New Zealand Food Safety Association (NZFSA) regulations as an approved transport operator of food products.
All deliveries are tracked, and a signature is required from you to receive your order.
Tracking
Click here to track your order with our courier company website.
Processing times
We will process your order once we have received payment in full, Monday to Friday 9am to 5pm excluding weekends and public holidays.
Packaging
We will do our best to pack all of your items carefully. We will individually wrap all fragile items.
Pricing
Each parcel use the greater of weight (kg) or cubic volume (m³)
The delivery cost of your order is calculated on total shipping weight and distance.
*Weight shown on the product page is the Net Weight of the content not the shipping weight including packaging.
|
Destination |
Max. Weight |
Max. Volume (m3) |
Cost |
Delivery Time |
|
Wellington Local |
25 Kg |
0.125 |
$5.50 |
Overnight |
| North Island* |
5 Kg |
0.025 |
$6.95 |
Overnight |
|
10 Kg |
0.050 |
$9.95 |
Overnight |
|
|
15 Kg |
0.075 |
$13.95 |
Overnight |
|
|
|
20 Kg | 0.1 | $16.95 | Overnight |
| South Island* |
5 Kg |
0.025 |
$8.95 |
2-3 days |
|
10 Kg |
0.050 |
$16.95 |
2-3 days |
|
|
15 Kg |
0.075 |
$20.95 |
2-3 days |
|
|
20 Kg |
0.1 |
$25.95 |
2-3 days |
|
|
Rural Delivery (additional) |
$10 |
Delivery Times
North Island
Overnight: Delivery to residential address by 5pm on the next working day, sometimes can take an additional cycle.
*Except Gisborne, Whangarei, Paihia, KeriKeri and Kaitaia (delivery to this areas will take up to 3 days)
South Island
2-3 days: Delivery to the South Island is 2 to 3 working days.
*Except Nelson, Blenheim and Christchurch (delivery to this areas is an overnight service)
Delivery times stated are approximate and may vary without notice.
PBT courier will deliver your order, Monday to Friday 7am - 5pm. excluding public holidays.
Destinations
Local delivery includes Wellington CBD, all Wellington Suburbs, Petone, Eastbourne, Wainuiomata, Lower Hutt, Upper Hutt, Tawa, Porirua and Plimmerton.
Rural Delivery
Rural deliveries will have an additional charge of $10.00.
Rural deliveries can take a minimum of two additional days for delivery and Proof of Deliveries may not be available.
Rural delivery areas are defined as those outside urban boundaries and may include:
- Any address with an RD (Rural Delivery) area
- Any address containing a Rapide number
Rural Finder Address to check if the delivery address is rural
Damages
Our courier company targets a ZERO loss and damage rate on all freight handled. PBT will treat your parcel with the utmost respect. If unfortunately PBT do happen to misplace or damage your order during the handling and care, Andes Limited we will help you to make a claim to be resolved within 21 days.
It is your responsibility as the customer to open your package and inspect it. If any of the items of your order are damaged, do not sign or accept the order. Notify us a soon as possible and send us photos of the damage items.
If you receive your order and sign for it and later discover there are damaged items in your package Andes Limited will be unable to claim for damage to PBT courier.
If you have any question regarding delivery please send us an email to info@andeslimited.co.nz
